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Please fill in the form below to open a new ticket.
Full Name:
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Your Aylesford User Name:
(e.g bloggs.j)
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DO NOT TYPE AN EMAIL HERE
Help Topic:
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!Roaming Netbook Support
!SUPPLY ORDER
AIM High Issues
Computer Faults - Admin
Computer Faults - Curriculum
Disc Duplication Request (CD)
Disc Duplication Request (DVD)
E-Learning Support
Email Support
Equipment Setup Request
Internet Connection Faults
Network Issues
New Student
Other Support
Password Issues - Staff
Password Issues - Students
Printing Issues - Admin
Printing Issues - Curriculum
Projector Faults
Room Booking Issues
SIMS Issues
Software Install - Admin
Software Install - Curriculum
Website BLOCK Request
Website Support
Website UNBLOCK Request
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Please select this carefully.
Subject:
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Message:
Please be as explicit as possible in your description of the problem.
In the case of a hardware fault, give the precise symptoms and where the item is located.
In the case of rooms with multiple computers give directions to the machine e.g. Fourth computer from the door, or computer with postit note on).
If you wish to have equipment set up for a particular event (e.g assembly) please give the date, time and location required and give as much advanced notice as possible (at least 72 hours).
